[Resolved] Motorola Mobility — Very poor customer service

vikram.verma

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400079
Website:	www.motorola.in/home

Submit my phone moto g3 regarding "charging port not working" issue to authorized motorola service centre... They took 1 week to get is repaired... Got my phone back on 30 july.. And a new problem is generated of voice echo.. This was simply due to their unskilled servicing person they are using... I submitted my phone today i. E. 01 aug., they said it will take 2-3 days to resolve this problem.
And the phone is in warranty period, nw it will be 10-11 days since i submit my phone.
This is simply very poor service and use o[censored]nskilled workforce, simply wasting time and money of customers.

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Sep 9, 2016

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

Motorola Mobility Customer Care's response Hi Vikram,

Sorry for the late response. We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.