Motorola — Moto X MIC Issue

Address:

Madurai, Tamil Nadu

I faced a mic problem in my moto X 2nd gen on 8 th of June and gave it for service at Dindigul, Tamil Nadu and got it back on 15 th June, but unfortunately the very same day the same problem occurred again and once again i was advised to reach service station. This time the service people said they had to change the board. Once again i waited for a week and yesterday i got a message from service center that my mobile is ready and it could be collected but when i visited the service center they said mobile is not yet ready and it can be given only on the next day. When i went today to get my mobile it was said it ll get ready with in closing hours. I waited long and finally got my mobile, but this time the back panel way not fixed properly such that it came out of the body and i was also able to see wear and tear on the panel which was made during service due to mishandling of device. . Its really annoying for me to see my device so.Apart from which I have already travelled 1000 km to resolve this issue and travel is itself becoming expensive. Expecting a solution for my problem. Work order No - XDL/MG/15/00048