[Resolved] Motorola — Moto X play parts are not available. | |||||
I have submitted my mobile to B2X a moto customer service care on 16-03-16. When ever a call and ask about my mobile status they use to say that the parts of my phone are not available and they extend time. I called in motorola even but no response. Every time they give me a date but at that day they say that we have shipment problem etc. Now they are saying it will take another 15 days now. I am just fed up now and loose all my trust on motorola company. I am attaching my job sheet with this complaint. Please i want a strict action againt Motorola Company. My complaint no.is[protected] Was this information helpful? | |||||
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint. Verified Support Apr 05, 2016 Motorola Mobility Customer Care's response Hi Pranshu,
We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.
Thanks
Motorola Mobility
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+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
I have already listen excuses from your representatives.
And seriously this is the worst service i have ever experienced.