[Resolved] Motorola — motorola phone and service | |||
I purchased a motorola z play they gave me a defictaced product when i purchased a phone after 15 days the screen was blank i submitted a phone in service center i told them gave me an replacement but they don't they repair the same device and return me after one month it's work but after 4 month the problem of screen arise on the phone when i go there they told me it's a physical damage and pay them 11k on cash of display cost but now again the same thing happened with the phone and they again told me it's a physical damage your lcd is cracked now what i do the problem are from the staring and they don't agree the problem on the phone they directly said the customer it's a physical damage motorola is a very bad company for the product and service i want the solution on thise Was this information helpful? | |||
Apr 3, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 Motorola Mobility Customer Care's response Hi Pallawi, Greetings from Motorola! Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post. Thanks Motorola Support | |||
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