Address: | Gautam Buddh Nagar, Uttar Pradesh |
I am a regular customer of motorola ., I bought a brand new MOTO G 2ST GEN mobile. using it, one day problems started in my phone is power off and blank screen, so i am go to nearest service center " SATYAM COMMUNICATIO..J ? 34, (Basement), Sec ? 18, Noida, Uttar Pradesh and they told me that your phone motherboard in not working repairing charge is 9000 because the fault is in motherboard. i told them but my phone is in under worriment so why should i pay additional charges . he told me we take the permission from filpkart then we will change your phone motherboard and i was submit my phone. after log time they call me flipkart not permitted to change motherboard, and the next day i pick my phone from service center and the final words of the service center employee is that the phone is dead, so i said its ok and pick my phone form service center, and when i came home and put my phone in charging, and my phone is start working again and now its working properly
so now u guys tell me what type of service you people are providing to your client, I get very worst services form your side and please so establish good service centers so your clients get proper service . but i know your product is good but your service is very poor your service center in not good . they are just doing formalities i[censored] go there to some problem and any problem in your phone. they always told you your motherboard is not working .
Thanks with Regards,
sanjay singh
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