[Resolved]  Motorola — Motox play submitted two months back for repair but not repaired till date

Address:110032
Website:www.motorola.in

I have submitted my phone for repair of its Screen which was damaged by me on 31/12/15, but service centre of Motorola said that its Board was also not working properly, so that we also change its board which is in warranty and they send a request for the same it is in warranty so this it is replaced free of cost and estimate time for it is One week. But till date my phone was not repaired and they it will take one more month to repair. Kindly tell me how can I attend my calls. No body is replying.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2016
Motorola Mobility Customer Care's response
Hi kapil, We’ve received your inquiry and have escalated it to the appropriate team Someone from the team will reach you soon with update Thanks Motorola Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information