[Resolved] Motorola — Motox play submitted two months back for repair but not repaired till date
K
kaps5445
from Hyderabad, Telangana
Address:
110032
Website:
www.motorola.in
I have submitted my phone for repair of its Screen which was damaged by me on 31/12/15, but service centre of Motorola said that its Board was also not working properly, so that we also change its board which is in warranty and they send a request for the same it is in warranty so this it is replaced free of cost and estimate time for it is One week. But till date my phone was not repaired and they it will take one more month to repair. Kindly tell me how can I attend my calls. No body is replying.
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Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2016
Motorola Mobility Customer Care's response Hi kapil,
We’ve received your inquiry and have escalated it to the appropriate team Someone from the team will reach you soon with update
Thanks
Motorola Support
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