[Resolved]  Motorola — Not repairing mobile on time

Address:411004
Website:www.motorola.in

I have submitted my device to Global service center on 4th Jan. I have got closure date as 10th feb. But today they have extended date to 21st Feb and they are not giving any justification. Its more than one month now even then there is no reply from motorola customer care. They only says I have to wait more as parts are not available. My work order number is ZST/MG/15/08510 and device is Moto X Play.
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Aug 8, 2021
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
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Hi Rohit,

We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

Thanks
Motorola Support

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