Motorola — Pathetic motorola after sales services

Address:	New Delhi, Delhi, 110008
Website:	Motorola India

I purchased a mobile phone i.e. moto g3 in August 2015. In December there was certain issue related to charging of battery. Since the phone was under warranty I give it to Motorola authorized service centre located in District centre, Delhi (Technoware) for repair on 26 Dec 2015. There I was informed that mother board will be replaced and will give the repaired phone back to me in one week time.

Till now I have not received the repaired phone even after one month. The reason which is being communicated to me is that there is no supply of fresh parts from Motorola. I am left with no option but to wait and wait.

This is not expected from such a reputed and well established brand like Motorola. I am feeling cheated.