Motorola — Poor customer service

Address:Kolkata, West Bengal

Hello,

On 3rd July 2015, I gave my Moto G2 for repair at your Kolkata Service Centre situated at Cannel Street . On 6th July, when I inquired about the status of my phone, I was told that the phone will be ready by 9th July 2015. Again, when I called today which was attended after calling them 20 times, I was told again that it will take a week more to get the phone repaired. I seriously don't know what are they doing with my phone. MY Job no is AMSKOL001779. My Contact No is [protected]
Was this information helpful?
No (0)
Yes (0)
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information