[Resolved]  Motorola — poor quality of product

Hi,

I purchased a motorola gg4+ details mentioned below:
Model: moto g4+ plus
Order placed: 12 february 2017
Order#[protected]
Bought from: amazon.in @ rs.13999
Imei no: [protected]
Warranty : still 5 months left, expires february 2018

Since purchase i have been facing a lot of problems and seriously my life has become hell.

The screen flickers abruptly and the phone hangs. The situation has worsened

The phone has been in the service centres in faridabad, haryana 4 times for more than 4 months (Attached are all the moto service records). I bought this phone 6 months back and it is there in your service centres for more than 4 months….. What a shame as a company. I told the people in your service centers to replace the phone as it was a faulty one but my words always fell in deaf ears.

I seriously don’t know what to do now and where to complain. This is the step i didn’t want to take as it brings bad name to the company but what should i do?

And if i do not get a resolution here also i will go to the consumer forum and also file a legal harassment case against motorola for duping me.

I have a moto x, a moto e and now this is the third phone but i am not going to buy a motorola phone again.

Please do something guys, this is not the kind of service a customer desires from you all after paying a huge amount.

Regards
Rohit krishna
Phone no.: [protected]
Emain: [protected]@icloud.com
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Sep 11, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Motorola Mobility Customer Care's response
Hi, Rohit.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
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