Motorola Solutions Complaints & Reviews

It's been a week since I bought the phone and it's not turning on. I tried all the given steps to turn it on but it's not working

Charging not occur during connection

I have purchased one mobile ( Motorola one fusion plus) on 19.10.2020, day before yesterday I feel that mobile sound speaker is not coming properly so I take it to the nearby Motorola service center where they verified that it's speaker gone faulty then I told them to change it free of cost because it was in warenty period but they refused to change it & advice me to call at service center after that I have tried customer care number many times but no response given them, so kindly help me.my contact number is [protected]

Dear Sir/Mam

I have purchased VERVERAP 105 SPORTS IN EAR WIRELESS BLUETOOTH in 15/11/2020. But it is not working button side.

Thanks

Dear sir i purchased recently means i brought new Motorola e 7 PLUS On[protected] just only one month old but mobile phone now its giving so much trouble to me. when i am putting in to charging its not increasing its reducing why like this problems will come now please replace my mobile and accessory as soon as possible

On 4/11/2020 I gave my MOTO XT1562 mobile to CCOM TELECOM PVT LTD at ETERNITY MALL Thane West, Maharashtra, India for Battery Replacement as very low backup time after full charging. (Ref No. MOT/ETE02/CI/10/20/000484, Cash memo-(CTPL/20-21/ETE02/268).
1) Taken more than 9 day to replace Battery - For this time my mobile remain switched OFF (Which is not justifying).
2) Without information My Mobile is formatted. I lost all my data and all numbers as no backup taken. (with only "Sorry" remark)

Many problems

I have some issue in my mobile.
IMEI : [protected] & 87

..Network issue.
Replace 2 sim cards from the vodafone also due to this. But now I can not able to make calls.
..Battery drain issue. Fast charging not supported and discharge within 2 to 3 Hrs.
..Audio issue. Mic and speakers not working only bluetooth speakers and ear buds are working.

Went New delhi service centers in okhla, kotla and lajpat nagar But those are offering paid service. Said they are Not supports for warranty related issue.
Also Called on Toll free no. [protected] They are Not supported also. Please look into it and help me.

Hemant bhardwaj
[protected]

Recently I had my moto c plus charging pin replacement from A.G enterprises, Ground floor, kamla Vihar, ASHA singh More, A.P colony, Gaya-823001, on 26th of August 2020. Now within 50 days again my mobile stopped charging as expected. I reached the service center and they said again charging pin needs to be replaced.
I mean the same thing could have been done outside with less cost and it will work. Even I spoke to Manager, but they said you need to replace it again with same charge 850 rupees.

When i got it checked from outside, I was surprised, they have used a low quality charging pin, which was of poor quality and also they have damaged my USB cable as well. I got it changed in just 150 rupees and it is working as expected.

These is clearly case of damage the moto brand, as it will be clear breach of trust with customer. We rely on service center due to durability of product, but it seems as the kind of service that I got doesn't show this.

The complaint of Motorola One Macro (Space Blue)
Invoice No FABGAV[protected] DT 13.03.2020
Rs. 8999/- IMEI No.1. [protected] /[protected]
I have purchased mobile from Flipcart . After using it I have facing problems after one month since April /May 20. The complaints are as under :-
- At the time of calling voice is disturbed .
- At the time of receiving the call voice does not clearly hear.
- I have restart again & again then voice is clear.
- If I Poweroff the phone then voice is clear.
- If I call the phone SCREEN IS BLACK, no DISPLAY . This problem is come to me on April / July and also 25to 29th sept.20

I took my moto x4 phone for servicing to motorola service center kanpur.
The phone needed mic replacement that which was done. But later when i recieved the phone it's front housing had decorized and also the finger print sensor was damaged.

This is in regards to the motorola service center of bhubaneswar hara agency. Where i had paid 1950/- for a new battery but after 2 days the battery problem raised. I really doubt about the genuinity of authorize center of motorola service center.

Product-motorola battery
Invoice number 1497
Date-26/08/2020
Authorize center name - hara agency ([protected])
Location-bhubaneswar-751009

I have purchased motorola over ear escape 200 head phone on 16 feb -20 which got broken with in three months at head round position.
Headphones purchased through amazon. Need to replace. As per 1 year warranty period.

Headphone not working pls contact [protected]

Hi,

Today i visited vytila motorola service centre and it's giving me hard times.

Door no.30/1191 (A) 121, nedunthallil, malliackal towers

Vytila junction, nh bypass, near woodland showroom

Mob:[protected]

*also attached the challan given from service centre.

I have given my mobile device (Moto e4 plus) for reboot issue. (Repeatedly starting while its on). When i had given the phone, service centre employee said me to call evening and phone will ready by that time.

And they also give me a number.

Evening i called a lot of time and they are not responding. You may have check the call details.

Am totally disappointed with the service.
My official works where in that phone.

Tomorrow sunday, shop will closed.
Please do the needful in this matter, as soon as possible.

Thanks & regards
Sreejith h

[protected]

I had purchased a moto g6 plus (Indigo black, 6+64 gb) on 6th sep'19, but now a days i fund my mobile got shut down automatically and its happening repeatedly. However i've checked my phone android version is already been updated, but when i am trying to receive any voice and video call from this phone then same thing happening again. Please help me to understand the issue in my device.

Sim Not leaving when insert Pin as well Voice not received properly

The battery of my cell phone moto g (3rd generation) was replaced at new tech. Authorised service centre, shop no-12 exhibitionroad patna with a cost of rs 2300.00. But its backing of power is very less approx. 4 to 5 hours only, just like my old battery. Please change this battery with new one of good quality.
Thanks with anticipation
Jit narayan roy, flat no-303, om prabhat enclave, near sbi saguna, danapur
Contact no-[protected]

Sir,

I purchased moto g6 plus 3 months old. I am experiencing problems whenever i make calls. It is getting auto restart while placing calls and when taking any video calls or photos.

I went to chennai tnagar service center where in they initially mentioned mother board problem but later did some software updates twice. However the problem persists. I request you to please take this up seriously and arrange for proper rectification. Else pl organise for a new one.

Regards
Riyaz
[protected]

I had given my motorola x4 mobile phone to the service center for battery replacement... But after replacement there was a black spot in the display... I have informed to the company staff about the same... And they have refused to repair it. Mobile was dead when i given the mobile for repair... Now they are saying that the black spot was there when i gave them the mobile... But i am completely aware that my mobiles display was in perfect condition as i submitted my mobile for repair... The reason why i am saying this is that, i had restarted my phone in factory mode several times... At that time mobiles display was perfect... So please take the necessary action and get my mobiles display fixed.

The service center is technatronics technologies, ghatkopar branch, mumbai.

Iam waiting for your kind reply.

Vaisakh. E - [protected]