Motorola Solutions — battery issue of motorola

Address:411004

I purchase a battery from motorola authorized service centre. He gave me the wrong battery and took rs. 950 from me & told me that warranty of mobile is 1 month. Later i checked he gave me the wrong information and also took me the wrong money. Please solve my problem as soon as possible and give my money back. My motorola phone is moto e3 power. My battery is having model of gk50
. But he gave the model og hc40 which was working there but after sometime it stopped and unable to restart my mobile phone again. Eventhough i am unable to charge my mobile my mobile by using that battery. I already share my problem with customer care on toll free. Please solve my problem as soon as possible.
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Hi,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
I've got problem with Moto turbo charger. As per policy customer had to be replaced with replacement part within 10 or 15 days depending on availability. But person here are not at all responsible and giving response in rude way. after following up one and half month they gave the replacement

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