Motorola Solutions — charger not working properly

Vinuc2611

from Warangal, Telangana

Address:

Warangal, Andhra Pradesh, 506001

Hi
Here am vinay from warangal. Am using moto g4 plus from last few months. My charger is not working properly and some times its going to heat. When i went to moto care they said there is no problem and it's working. But i know what's happening they simply saying no problem and i have warranty on my mom bile and charger so will u resolve my issue as soon as early

Vinay
[protected]

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र

राज कुमार गुप्ता

from Varanasi, Uttar Pradesh

I purchased Moto E4 plus in the moth of July 17 after 4 month it stop working, when phone is on charger and after charging it will not on, I visited costumer service centre on 3dec and he said mother board need to replace and is chargeable ₹7350/- because ur phone is market opened.

Motorola Mobility Customer Care's response, Dec 20, 2017

Hi,
So sorry to hear about this problem --. Glad to help if I can. We can try here, or you can email me at supportforums@motorola.com
Thanks
Motorola Support

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Vinay,

Sorry to hear that we would like to help you, to send us an email to [protected]@motorola.com referring to this post

Thanks
Motorola Support