Motorola Solutions — Complain about careless employees in motorola device center
S
Sonu Mandal
from Kolkata, West Bengal
Address:
Rohtak, Haryana, 124001
Website:
www.motorola.com
Sir/mam i do have i moto g 2 gen and a moto e 2 gen, there is a problem in display in both phones and in moto e the sim slots were broken and for that i have given my phones in the service centre situated at rohtak, haryana " swastik " i have submitted by phone day before the last day of warranty and they gave me an unauthorized document hand written claimiming of submission of my handset they kept both the phones for 20 days with them and never touched it in that period and when went to enquire about the repair progress i got to know that did't register the complaint of my phone moto g2 in there database and also they don't repaired my moto e2 they gave me faulty moto g2 phone back again and kept the moto e2 with them and said me that moto e will take 20 days more please suggest me what to do now and please take serious actions against the branch manager because i told him every situation and carelessness performed by the employees over there and also to the employees.
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Motorola Solutions customer support has been notified about the posted complaint.
Hi Sonu,
We would like to get more information about your case, send us an email to [protected]@motorola.com referring to this post.
Thanks Motorola Support
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We would like to get more information about your case, send us an email to [protected]@motorola.com referring to this post.
Thanks
Motorola Support