Motorola Solutions — Defective phone sold by ssdn techt

Address:	New Delhi, Delhi, 110065
Website:	www.motorola.com

I had purchases moto turbo g black set on 22/06/2016. The phone has one sim card pin slot was missing. Next day i visited the store for the same. Mr imran excutive insurted sim in the slot and the sim card got stuck in that slot after trying several time he was not able to take out the sim from the slot. He suggested me to go to motorola service center for romoval of sim. The service center preson was not able to take out the sim as its still lying in the sim card slot.
After a lot of discussion between the service center person and mr imran he confirem that he will change the phone and will give the phone in 4 days.
Today i called him and he said he cannot change the phone.
I had purchased the phone even i had not putted the sim into it and just want to know what is the sloution i can seek from motorola.

If this kind of service is provied form motorola then its very sad.

Seeking revert from your side.

Moto turbo g black
Invoice no : l30971/16-17

Regards
Rahul mishra
Mob -[protected]