Motorola Solutions — Delay in repairing of handset.

Address:

180002

It has been one month that I have registered complaint about my mobile (moto g 3rd gen.) whose audio jack is damaged and has problem with its touch.The complaint was made and I submitted my mobile to "22-A, Shastri Nagar Jammu" . Now every time i go there they say said "it is still not rpaired because the company is not providing the material required." What type of service Motorola is providing, it has been over a month now and i am still without my handset.

I want my handset to be repaired and returned to me as soon as possible or else i will sue motorola for this.