Motorola Solutions — Delay in service by service center at pune - pulse enterprise solution. (located in pune, narayn peth)

Yuvaraj_arun

from Delhi, Delhi

Address:	411027
Website:	www.motorola.in/home

Hi,
I have submitted my moto g 2 generation phone for service on 17 july 2016. The job number is amspue008139. I tried to call them to know about status but they did not pick up my phone. Immediately i want to know the status of my device and if it is done then i will collect it.
Still mobile is not serviced. Can u please check why it is taking time. The service center is: pune - pulse enterprise solution. (Located in pune, narayn peth)

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Yuvraj,

Apologies! We have escalated your case to respective team for assistance. Someone from the team will reach shortly sharing an update.

Send us an e-mail to [protected]@motorola.com for updates on repair status referring to this post.

Thanks
Motorola Support.

Shweta Bhopi

from Chennai, Tamil Nadu

Dear sir/madam,

I had visited Pune-Pulse Enterprise solutions Authorised service centre as on 31.08.2016 for changing faulty charger of Nexus 6
The executive informed me that she would inform me once the charger is received from company.

It is already 2 months without any call from them.

Plz help me as my phone is constantly dischrging due to use of non-Turbo charger.

JOB No.AMSPUE009876

Rgds
Shweta Yadav-[protected]/[protected]