[Resolved]  Motorola Solutions — Delay in spares (display) for moto x play

Address:605001
Website:www.motorolla.in

This is in reference to my mobile moto x play which i have given for service on january 29th 2016 for replacement of the display which i was told will be fixed within 15 working days and i was ready to bear the charges for the same. The job no. Is amspon000038. I for the last 4 months been running around the service centre but i couldnt able to get my phone back. I raised a complaint in customer care (Complaint no.[protected] which was being dealt by mr. Irfan but even then till date the spare is not available. Im really fed up with your company service and your customer care executive mr irfan's irresponsible reply to my querries. Kindly i request you to take this matter to higher level and fix my phone so that i can get my phone as soon as possible. Thanking you.
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Aug 8, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
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Hi Nishanth,

We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

Thanks
Motorola Support.

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