Motorola Solutions — For defective charger replacement

Dear sir,
My complaint is still not resolve, please help me to replace my charger from motorola india, i just resubmit my defected charger to motorola service centre tomarow, i just mail to motorola india to regarding same issue.Dear sir,
This is for your kind information regarding my charger issue, here is the attached job sheet for your reference.
I visit to your service centre at rohtak 4 times regarding this issue since last 4 months no any satisfectory service is provided from the service centre and motorola india.
I have to spend attleast 1 thousends rupees in a visit to your service centre and already do 4 visits, this is the last deal regarding this issue to motorola india from my side, if my charger is not replaced by the company then i have to go to consumer fourm.so i request you to resolve the issue ASAP.and may be company wants to eliminate my warranty regarding this accesory.
Rgarding
Pankaj kumar

Sent from Yahoo Mail on Android

From:"Motorola India"
Date:Tue, 26 Jan, 2016 at 2:57 p.m.
Subject:Email: Charger issue [Incident:[protected]]


Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.


Subject
Email: Charger issue

Discussion Thread
Response Via Email (Jillola) 26/01/2016 08.26 PM
Customer Reference number :[protected]

Dear Pankaj Kumar,

Thank you for contacting Motorola.

We apologize for the inconvenience caused.

We request you to share the jobsheet number or repair receipt provided, so that we can cross check the status and get back to you.

For additional questions we are here to help. You can reach us by replying to this email, visiting our website www.motorola.in, or calling us at our toll-free number [protected] (Mon-Sun 7a.m to 11p.m.).

We appreciate your patience and value your business.

Regards,

Kranthi.
Motorola India
Customer By Email (Pankaj Kumar ...) 26/01/2016 01.42 AM
Dear sir, I just talk to u for my defected charger of moto g-3 which i got month before. I just send my charger to swastik system( rohtak) which is your care centre, after 14 days taking my chatger they said that my charge having water inside but the rubbish they are talking about.there is no chance to get water inside the charger because i use my charge carefuly.i am very unsetisfied from your service. So i would request you to change my charge, either i have to go to consumer form for compansate which is a
shame on motorola brand. Regards Pankaj kumar

Sent from Yahoo Mail on Android
From :"Motorola India"
Date :Mon, 11 Jan, 2016 at 12:06 p.m.
Subject :Service centre details [Incident:[protected]]

[---001:001411:11022---]


Dear sir,
This is for your kind information regarding my charger issue, here is the attached job sheet for your reference.
I visit to your service centre at rohtak 4 times regarding this issue since last 4 months no any satisfectory service is provided from the service centre and motorola india.
I have to spend attleast 1 thousends rupees in a visit to your service centre and already do 4 visits, this is the last deal regarding this issue to motorola india from my side, if my charger is not replaced by the company then i have to go to consumer fourm.so i request you to resolve the issue ASAP.and may be company wants to eliminate my warranty regarding this accesory.
Rgarding
Pankaj kumar

Sent from Yahoo Mail on Android

From:"Motorola India"
Date:Tue, 26 Jan, 2016 at 2:57 p.m.
Subject:Email: Charger issue [Incident:[protected]]


Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.


Subject
Email: Charger issue

Discussion Thread
Response Via Email (Jillola) 26/01/2016 08.26 PM
Customer Reference number :[protected]

Dear Pankaj Kumar,

Thank you for contacting Motorola.

We apologize for the inconvenience caused.

We request you to share the jobsheet number or repair receipt provided, so that we can cross check the status and get back to you.

For additional questions we are here to help. You can reach us by replying to this email, visiting our website www.motorola.in, or calling us at our toll-free number [protected] (Mon-Sun 7a.m to 11p.m.).

We appreciate your patience and value your business.

Regards,

Kranthi.
Motorola India
Customer By Email (Pankaj Kumar ...) 26/01/2016 01.42 AM
Dear sir, I just talk to u for my defected charger of moto g-3 which i got month before. I just send my charger to swastik system( rohtak) which is your care centre, after 14 days taking my chatger they said that my charge having water inside but the rubbish they are talking about.there is no chance to get water inside the charger because i use my charge carefuly.i am very unsetisfied from your service. So i would request you to change my charge, either i have to go to consumer form for compansate which is a
shame on motorola brand. Regards Pankaj kumar

Sent from Yahoo Mail on Android
From :"Motorola India"
Date :Mon, 11 Jan, 2016 at 12:06 p.m.
Subject :Service centre details [Incident:[protected]]

[---001:001411:11022---]
Dear sir,
This is for your kind information regarding my charger issue, here is the attached job sheet for your reference.
I visit to your service centre at rohtak 4 times regarding this issue since last 4 months no any satisfectory service is provided from the service centre and motorola india.
I have to spend attleast 1 thousends rupees in a visit to your service centre and already do 4 visits, this is the last deal regarding this issue to motorola india from my side, if my charger is not replaced by the company then i have to go to consumer fourm.so i request you to resolve the issue ASAP.and may be company wants to eliminate my warranty regarding this accesory.
Rgarding
Pankaj kumar

Sent from Yahoo Mail on Android

From:"Motorola India"
Date:Tue, 26 Jan, 2016 at 2:57 p.m.
Subject:Email: Charger issue [Incident:[protected]]


Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.


Subject
Email: Charger issue

Discussion Thread
Response Via Email (Jillola) 26/01/2016 08.26 PM
Customer Reference number :[protected]

Dear Pankaj Kumar,

Thank you for contacting Motorola.

We apologize for the inconvenience caused.

We request you to share the jobsheet number or repair receipt provided, so that we can cross check the status and get back to you.

For additional questions we are here to help. You can reach us by replying to this email, visiting our website www.motorola.in, or calling us at our toll-free number [protected] (Mon-Sun 7a.m to 11p.m.).

We appreciate your patience and value your business.

Regards,

Kranthi.
Motorola India
Customer By Email (Pankaj Kumar ...) 26/01/2016 01.42 AM
Dear sir, I just talk to u for my defected charger of moto g-3 which i got month before. I just send my charger to swastik system( rohtak) which is your care centre, after 14 days taking my chatger they said that my charge having water inside but the rubbish they are talking about.there is no chance to get water inside the charger because i use my charge carefuly.i am very unsetisfied from your service. So i would request you to change my charge, either i have to go to consumer form for compansate which is a
shame on motorola brand. Regards Pankaj kumar

Sent from Yahoo Mail on Android
From :"Motorola India"
Date :Mon, 11 Jan, 2016 at 12:06 p.m.
Subject :Service centre details [Incident:[protected]]

[---001:001411:11022---]

My problem is still not solved, so you please contact with motorola india to give me replacement charger in behalf of that faulty charger.