Motorola Solutions — Hopeless customer services

Address:	Jaipur, Rajasthan
Website:	motorola.in

In June I Purchased Moto G4 for my daughter persuing B.Tech. in Jaipur.
One day there was a message on phone that system ui has stopped.
I resides at Bikaner. After having 350 KMs journey I visitedy Jaipur service centre situated at new sanganer road.
I wanted to meet centre incharge but he kept me on waiting for more than half an hour. He was just gossiping with other people. The centre doesnot know how deal with customers. The Centre was a hopeless one. I was issued a token and on my turn I was told that my phone will be checkedby evening and then It will be communicated what the problem was with my phone. I was ready to leave my phone there but atleast the problem with phone must have been investigated the problem, I know problem solving may take few hours but it should have been prima facia investigated.

I told the incharge that I will make a complaint but he replyed that he did not care about any complaint
The service centre is VERY HOPELESS AND INSENSITIVE ABOUT CUSTOMERS. EVEN THE CENTRE IN CHARGE IS VERY RUDE, INSENSITIVE AND HE DOES NOT KNOW HOW TO DEAL AND ATTEND THE CUSTOMERS

I will never suggets any one to buy MOTOROLA

Thanks and regrds

Dr. A.K.Pandey, Admn. Officer
Dr. S.Sharma Professor Govt College