Motorola Solutions — Moto g4 plus 32gb

Address:Indore, Madhya Pradesh, 452001
Website:www.motorola.in

I purchased a phone on 5th sept. With in a month i start facing problem of overheat and touch screen problem. As i contact to moto customer care to discuss my problem, they suggest me to visit to service center. They also told me if there is any hardware problem, you will get it repair with in 07-10 days. I submitted my device to service center on 14th oct 2016, and with in next 30 days i didn't get any response from service center/moto company. I visited 5-6 times to service center and contacted to [protected], 08-10 times, also wrote many mails to moto, but didn't get any satisfactory response from them. Now i just want my money back, and they are now saying to collect my device from service center. I don't want to face such problem again in future, so that i don't want to use any moto device. Just refund my money asap.
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Hi Dhananjay,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support.
Dhananjay.shukla067's [Complaint's author] reply, Nov 30, 2016
A mail has been forwarded to you. Previous conversation and mails are attached with the mail.

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