[Resolved] Motorola Solutions — moto g4 plus ringer
D
Dev1614
from Surat, Gujarat
Address:
Vadodara, Gujarat, 390011
Website:
MOTOROLA
My phone with above details submitted to service centre and they are now asking me to replace complete board which will cost me Rs. 9000 (approx).
My phone speaker works well when a small force applied from bottom. I understand this as poor soldering (dry solder) and you are asking me to pay for the same. Why such poor products are shipped to INDIA? We do not need such products. Please instruct service centre to replace the board.
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Aug 8, 2021
Complaint marked as Resolved
Motorola Solutions customer support has been notified about the posted complaint.
We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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Greetings from Motorola!
We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Regards,
Motorola Support