Motorola Solutions — moto g5 plus - problem with the microphone of the device

Motorola Solutions — moto g5 plus - problem with the microphone of the device

R Rubina Roperia from Pune, Maharashtra

I have been facing issues with the microphone since 3-4 months. 4-5 times i have visited the service center. Numerous times i have spoken to the motorola customer care executives. This problem is persistently there, even after changing the microphone and the speaker of the phone. I'm tired of going to the service center again and again. It is costing me more than the phone now. Time, energy and money. I'm lodging this complaint for the mental harassment that i'm facing. My phone has been at the service center more than it has been with me in the past 2 months. If motorola service center is unable to resolve the issue then they should either give my money back or give me a new phone. Was this information helpful? No (0) Yes (0)
Motorola Solutions customer support has been notified about the posted complaint.
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Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Rubina,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

Vishal Satpute

from Mumbai, Maharashtra

I have motog4plus which I bought in june2016. Recently I received an update of about 60mb on my device . After the update my phone's battery is draining so fast even when I'm not using it. Phone is warmer all the time and more laggy now. Please provide a solution. Hoping for a positive reply.

Praful Babar

from Aurangabad, Maharashtra

Om services center Jalgaon for Motorola mobile is not providing good service.
I visited your service center for my mobile MotoG4+ battery issue on[protected], Yet I dont get any reply from them.I call them but Om services number is not in working.