Motorola Solutions — moto x play problem

Rahul Dhannur

from Mangalore, Karnataka

Address:

Belgaum, Karnataka, 590002

I had given my moto x play for repair on 21st December 2018, but till date not repaired, after calling them frequently they tell can't repair take back ur phone.
I[censored] can't repair could have told 2 nd day itself but keeping phone for 8 days and charging money to check nd informing that can't repair.and wen u call them don't even bother to receive the call.

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Rahul,

Greetings from Motorola,

Thank you for bringing this to our attention. This type of warranty service is not typical and I apologize for any inconvenience this may have caused. we have forwarded your concern to the respective team and please expect them to contact you at earliest.

We appreciate your patience.

Thanks & Regards
Motorola Support

Tejasvi Marwari

from Agra, Uttar Pradesh

My headphones jack not work properly.. And its ynder warranty... Plz i visited meerut mall service centre but they do nothing on my phone plz support...

Motorola Mobility Customer Care's response, Jan 31, 2018

Hi Tejasvi,

Greetings from Motorola,

We are sorry to hear about the reported issue. We certainly help you to resolve your phone issue. Hence, We would like to know more about more details.Please send us your details to supportforums@motorola.com referring to this post.

Thanks
Motorola Support