Motorola Solutions — Moto x service centre harassment

Address:

New Delhi, Delhi, 11092

This is reference to moto xplay which was given for screen replacement on 19 jan 2016.

The screen was replaced but due to negligence on your part the phone speaker got damaged and hence the ohone was given again for repairing.

Even after more than 1 month, I have not got back my phone. This is after repeated efforts made to reach to your team and every time the response was you will get your phone within a week.

I have been mentally tortured and harassed over the past 1 month as i fail to understand what taking it so long to repair a phone.

Further, if i don't get a satisfactory response for the same I would be moving to consumer court.