Motorola Solutions — motorola pulse 2 not returned

Address:New Delhi, Delhi

I bought motorola pulse 2 headphone online. It has some problem. I contacted to motorola customer care on thenumber [protected] which was given on headphone box. They said send it to delhi service centre by courier. Then on 5 april 2018, i have submitted my headphone vi courier to delhi. After that they are not responding on call and even on email. Everytime i call on given number it is either switched off, busy or they cut my phone. It is being more than 1 month my headphone is not returned and they are not contacting me.
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Motorola Solutions customer support has been notified about the posted complaint.
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Hi Ankita,

Greetings from Motorola!

Thank you for bringing this to our attention. This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@shyamtelecom.com referring to this post.

Thanks
Motorola Support

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