Motorola Solutions — motorola xt1643, sim, switching problem hanging problem

manas manu

from Noida, Uttar Pradesh

Address:

110020

No- SRSCS[protected]
My name is manas kumar.
customer care address- communicaton solution, okhla -2 delhi 110020

Dew to very slow charging, they said to change charging jack and charged 3800 rs And i paid that whole ammount. after receiving time i got hanging problem nd automatic turn on -turn off problem when switching from sim 1 to 2. and radio was also not working. they cant able to dignose my problem nd took day by day so long.i dont know why they are responsing like that.i m frustated by the procedure nd service of moto service center. i am very tensed about this.
please give a appropriate solution to this.

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Manas,

Greetings from Motorola,

Thank you for bringing this to our attention. This type of warranty service is not typical and I apologize for any inconvenience this may have caused. Please send your details to (name, phone number, email address, service center's name and location, jobsheet to [protected]@motorola.com and other details that might help. We will help escalate this concern.

Thanks
Motorola Support

Harsha Reddy Lankala

from Hyderabad, Telangana

Why my Moto g4+ are getting an update of android version 8
Where as all other moto g4+ phones are getting the updates
Kindly inform