[Resolved] Motorola Solutions — My new moto x play has some defect

Pooh..

from Palghar, Maharashtra

Address:	Mumbai City, Maharashtra, 400097
Website:	Motorola

There was a system update on my device this morning so I downloaded it and during installation there was some error now my phone isn't getting switched on. Even since a month or 2 my device isn't detecting SD card. Please revert soon. I am not atol happy with Motorola device

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Complaint marked as Resolved

Motorola Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2016

Motorola Solutions Customer Care's response Hi, Please reach out to our local Customer support:http://bit.ly/1hTXrcG for further assistance. Thanks Motorola Support

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Comments

Dr.Mohan

from Chennai, Tamil Nadu

Same story here. My Moto E 2nd Gen 4G bought in june 25 2015 developed Speaker problem. After searching for the authorized service center for a week finally found one AP Technologist in Egmore Chennai & gave phone for repair on 1-3-16. 3days later after many calls to the service center I found out that the mother board needs changing. I contacted the Toll free no. of motorolo[protected] & sent email to them to send the mother board . But till date nothing has happened . The service center says unless the motorolo send the mother board they cannot do any thing. My phone is only only 8 months old & covered under warranty.

Dr.Mohan.P.
Chennai