[Resolved]  Motorola Solutions — Nexus 6 defective - horrible service center experience

Address:Thane, Maharashtra, 401107

Product defective, Was submited for repair at borivali mumbai center - issue of sound problem.
Got handset back after 2 months, moto employees claimning that camera is not working - when specifically told that sound problem was there.
Now camera in the phone not working. We were scared to give it back to the service center. Waiting for months and the camera still doesnt work.
Gained enough courage to go back to the service center to submit phone for repair.
Service center calls us saying that the motherboard has been changed.
I am still guessing who chaned it, as the service center confirms that the phone wasnt opened by anyone else except them.
In a real fix now.
Really require help against this Gurgoan based company, they are really acting smart now.
Request assistance and help or in the need 24-28 hours will have plead to the consumer court here in thane.
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Aug 8, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
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Hi Ashvarya,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.

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