[Resolved] Motorola Solutions — Not giving my phone and harassing me

Farman Zaidi

Address:

Chandigarh, Punjab, 160022

Sir, I have submitted my Moto G3 Handset on 03/02/2016 at Chandigarh Servic Centre . My Job Sheet No. AMSCHA1490, I got a call from Motorola Customer Care agency on 14/02/2016 nd they said ur phone will be ready on 25/02/2016 and u can collect ur phone too . Bt asusual i did'nt get my Phone ... The service centre officials said that ur New Job Sheet No. Is AMSCHA1640 .. After that i contact Motorola Customer Care agency and they send me a written Email on 27/02/2016 Nd they said u can collect ur Phone within 3 weeks ... I waited ... Nd nw they Are saying they will conact me on 15/03/2016 ... Sir im begging u now plzz return my Phone Plzzz

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Complaint marked as Resolved

Motorola Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2016

Motorola Solutions Customer Care's response Hi Farman, We’ve received your inquiry and have escalated it to the appropriate team for assistance. Please provide your contact number and Email id for further assistance to [protected]@motorola.com. Thank you for your patience as we work to address your concerns. Thanks Motorola Support