Motorola Solutions — Not returning the phone

Address:Bangalore, Karnataka, 560047
Website:motorola

I bought a moto g3 phone in october. after a month suddenly he screen broke, i got the screen replaced near my place and after fe days after upgrading it to marshmallow vesion, the touch stopped working. I gave my pone to motorola service center who claimed that the issue is regarding the hardware and not software and asked me to pay 3.5k once it's done.. I gave it there on 12th jan and i was told i will receive it withing 15-20 days but its been a month and i still din't receive it and when i called them they told they are expecting the part in feb end.. the service is so pathetic.. i will never buy moto phone in my life.
Was this information helpful?
No (0)
Yes (0)
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Triveni,

We would like to get more information about your case, send us an email to [protected]@motorola.com referring this post.

Thanks
Motorola Support

Motorola Solutions — Sir my moto g3 heat much

Sir my moto g3 is heat so more 47.7℃

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1859
    Pending
    0
    Resolved
    520
    Motorola Solutions Phone
    +91 12 4419 2000
    Motorola Solutions Address
    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
    View all Motorola Solutions contact information