[Resolved]  Motorola Solutions — OTG Not working -charging pin or motherboard problem - moto g3

Address:	500072
Website:	www.motorola.in/products/moto-g-gen-3

Not giving enough voltage to otg port to make otg device works. Resulting this, while connecting otg device its keeps on detecting and disconneting. problem may be with charging socket or with motherboard which failing in giving enough voltage. I have not tested this feature while im buying this phone and after i found this issue, i went to secunderabad authorised motorola service center and they refused to check the problem and they were saying that motorola was not given this problem in their performer form or something. and also they were saying motorola has not manufactured any otg devices so we wont fix this issue. I wonder while hearing those words and with their behaviour. Motorola has mentioned in website that this phone will have otg feature. and for example motorola has not manufactured any sim cards & memory cards into market, so is that means company is not responsible for the problems user facing with those sim and memory card slots of mobile. Its a shame on Motorola. i was calm all these days by loosing my patience for going again and again to servicing center which is so far from my place but i'm frustrated with this incomplete phone day to day. I have tried every possibility to make it works by software upgrading from servicing center and all but no success. I need repair of this mobile. Please show me a way to get this fixed.
I have filed a complaint on motorola website as well. Please use this reference number to track my complaint #[protected]