Motorola Solutions — Received faulty piece and delay in repairing

Address:

Vadodara, Gujarat, 390020

I have purchased motorola x force 64 gb from jasmin mobile vadodara gujart. After starting the phone after few days i put memory card but it did not get detected so i gave to motorola service center and after that it has been more than 25 days but still they are unable to repair that also they are telling they have not received the part again as first time they received it was faulty. My one month warranty time is wasted in your service center and i had to buy new phone as i didn't have spare phone and it took long for motorola to give my handset back still no guarantee when it will be done. Please revert back soon and take some action or i will have to go to consumer forum for this.