[Resolved] Motorola Solutions — Regarding moto g4 plus rear camera glass
Delhi, New Delhi District, Delhi, India
After purchase of moto g4 plus, in just 3 month rear camera glass get so much scratches on glass.so that rear camera photos get completely blurred image.camera quality is just worst.i had back cover installed to protect glass but still get scratches.my four friends have moto g4 plus, they all having same issues.rear camera glass quality is not up to standard.
I went to moto service centre and they are not even ready to listen to the problem.they said this is customer mishandling and it doesn't come under warranty.It is to be considered that mishandling can be done by one or two not by all but this phone has same kind of problem with most no of people possessing.kindly resolve my problem and replaced it as soon as as possible.
Complaint marked as Resolved Feb 27, 2017
Neither they called me nor they emailed me any solution.they are just saying complaint resolve without any hearing.this is a slap on the face of common people.
[Feb 25, 2017] Motorola Solutions customer support has been notified about the posted complaint.
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