[Resolved] Motorola Solutions — regarding your service outlets authenticity
A
ashishj12
from Amritsar, Punjab
Address:
Nagpur, Maharashtra
Recently my g4plus got some issues so i went to the repair centr which have your company name as authorised mobile repair. He did a software on my phone after that the network went of both slots as well the charging stoped. On further enquiries he said to go and do a software setting at moto service. I went there and told them all that happned they refused to accept and said we can't as i did software from outside. But i told them that shop have your company name and displayed as moto service and they said they are not authorised. My question is simple as a costumer i see your company name as reliable but how would i believe now how your company name is been used so openly as not legal service centres even the authorised centers knows about that still no action.
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Aug 7, 2021
Complaint marked as Resolved
Motorola Solutions customer support has been notified about the posted complaint.
We regret the inconvenience caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
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Greetings from Motorola!
We regret the inconvenience caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
Thanks
Motorola Support