Motorola Solutions — Service center in maniktala, kolkata

Guddu2109

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700054

I brought a moto g3 and it slipped in water. I went to moto service center in maniktala, kolkata. The said they will charge 400 for only telling the problem, i give them my phone on 22/03/16. They told me they will call me after 1 week. But they didn't call me at all. I went there and ask for my phone, they said that i have to change my display and motherboard of phone. They call me 18/05/16 and said my phone is ready and charge is 3400. I went there pay the money. They said me that they change my motherboard and touch panel of the phone, and guess what?? Today on 22/05/2016 i found huge problem on touch that i can't receive any phone and i can't open my front camera by touching on the round arrow on camera option. Every time i touches on the option it closes the camera.
I think they did nothing to my phone only they took my money and sold my original touch panel

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi,

Send us an email to [protected]@motorola.com with the previous job sheet number and your contact details referring to this post.

Thanks
Motorola Support.

Guddu2109

from Kolkata, West Bengal

There is no job sheet number in this bill..it is like a xerox sheet of a form, no number is there & the phone number they printed([protected]) does not exist..After trying a lot i went there and they give the number by writing on the bill.I don't have any camera as i submit my phone to them on 23rd, otherwise i would like to add a photo of the bill they provided.They said i have to change my display again.& for that i have to submit my xerox copy of phone purchasing bill.I give them the bill & my phone is still in service center .