[Resolved]  Motorola Solutions — Service provided by the service center/ worst phone quality

Dear sir/ma'am,
Here i am writing this email because i am really fed up with the service provided. I have purchased motorola x-play on on 9th december, 2015. I have submitted my phone in the service center on 14th may, 2016 (Problem in the phone: not able to hear ringtone, videos were hanging, and not able to hear song). On 19th may i received my phone back. On 20th may, 2016 again faced problem (* this time with new problem: sim card not detecting and phone hanging, touch screen not working). As i am working next i can visit service only on i ind saturday, so i visited service center again on 11th june, 2016. They asked me to again submit my phone and said that the problem is in motherboard. My first complaint was why they have not checked it before and gave me damaged phone, i had argument with them but i have no other way, hence i had to submit. I got my phone back on 25th june, 2016 and that too after calling them many time and also your motorola toll free number to please repair my phone asap. I was getting only complaint number. My complaint number was [protected]. All the way running from from faridabad to connaught place after office i reached their just before their closing time and collected my phone. Now, on 26th june since i am again facing problem in the phone (* not able hear other person voice and listener is also not able hear my voice, until or unless i put my phone on speaker then only i am able to hear and talk) again i called motorola toll free number, registered complaint, wanted to talk to higher authorities but they said no one available and gave me another complaint number, which is[protected].
O, you tell me now what should i do and whom should i contact so that i will get my problem solved. Its 6 months only i have been using this phone and i won't be able to submit my again. I would have never complaint even if my problem would have been solved after second time submission.
This is really very sad that these people are working up to the mark, they are paid for. I am registering complaint against them.
Ervice center address: i-pick solutions india private limited, f-12, bhagat singh market, near goal market, connaught placen new delhi.
Expecting reply and support from your side else i have to go for other ways. This is my humble request to look into the matter.
Thanks and regards,
Preeti
+91 [protected]