[Resolved]  Motorola Solutions — syscomp infosol - motorola & lenovo mobile service centre-saltlake,kolkata mobile repairing service

Address:Kolkata, West Bengal
Website:www.motorola.in/home

I have submitted my mobile with ghost touching issue on 30.03.2018. My phone is in out of warranty state.

After 2-3 days when they returned the mobile, I didn't even left the service center it has started restarting automatically over and over. They took the phone again. Next time when I received it, this time the mobile was having ghost image issue with it. Again they repaired it. This time the phone is having display lines, I can't even use the phone any more.

Now they claim that my phone has the mother board issue from starting. while it doesn't have any such issue before I submitted the phone to them.

And they only claim (verbally) that while reassembling the mobile parts it can happen issue with motherboard. - Which clearly states that service center is the one who is responsible for new ghost image, display lines issues.

They harassed me for one month (30.04.2018 - 24.05.2018) and now THEY JUST RETURNED THE PHONE BACK IN MUSH MORE WORSE STATE.

Moreover behavior of the service folks are really bad. They are really rude and unprofessional.
+2 photos
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Aug 9, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
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Hi Mohor,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support

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