Motorola Solutions — touchpad not working

rayanjason

from Bengaluru, Karnataka

Address:

Udupi, Karnataka

I have purchased the moto e4 plus handset 4 months ago but i was facing issues in touch pad of the hand set. Hence i have submitted my hand set to the authorized service center of moto one week ago but still i did not received my hand set back.

The hand set is under warranty period, still service center is not capable to replace the touch pad and revert to me in one week.

Kindly help me in resolving this complaint.

Thank you.

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Rayan,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused.This is to inform you that we have received your concern and the respective team will get in touch with you at earliest.

Thanks
Motorola Support

savi1

from Gulbarga, Karnataka

I have lost my mobile pls lock my imei no. its model no is XT1804
and its imei no is :[protected]