Motorola Solutions — Unethical behavior and no service provided | |||
My phone(Moto G, 2nd Gen) was not charging so I took it to the service center here in Kanpur (Aakarsh Electronics), they told me that the motherboard of my phone had to be changed. It has been over a month and a half and they just stall me and ask me to come later. Also today when I went for the fourth time they shouted at me which is very unprofessional. The name of the employee that shouted at me was Archana. I hope that strict action would be taken against them as service like this is not at all expected from a company like Motorola. Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
IMEI NO; [protected]
MODEL NO; moto G4plus XT1643-32GB-black
call type; warranty
category; HAND SET ONLY
problem code; power on/off issues
accesory;NA
customer report problem; DEAD
physical status;no visible scratches
physical defect; NA
wo date; 14 jul 2016