Motorola Solutions — Unethical behavior and no service provided

Address:Kanpur, Uttar Pradesh, 208002

My phone(Moto G, 2nd Gen) was not charging so I took it to the service center here in Kanpur (Aakarsh Electronics), they told me that the motherboard of my phone had to be changed. It has been over a month and a half and they just stall me and ask me to come later. Also today when I went for the fourth time they shouted at me which is very unprofessional. The name of the employee that shouted at me was Archana. I hope that strict action would be taken against them as service like this is not at all expected from a company like Motorola.
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Work order no; OGE/MG/16/00037
IMEI NO; [protected]
MODEL NO; moto G4plus XT1643-32GB-black
call type; warranty
category; HAND SET ONLY
problem code; power on/off issues
accesory;NA
customer report problem; DEAD
physical status;no visible scratches
physical defect; NA
wo date; 14 jul 2016
Hi Divyansh,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Sorry for the inconvenience caused.

Thanks
Motorola Support.

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