Motorola Solutions — Very pathathic service unable to search a service centre [incident:[protected]] | |||
I visited your service centre in chennai t.Nagar, it's very tough to trace out your centre in your web page even in Google too. I am requesting you to update the address for further customers. You people making me fool after visiting your service centre. After diagnosed problem simply they are telling head phone jack shorted because of water passed in holes. Am telling you clearly your technicians are not so skilled after open the display with touch. He doesn't know how to fix. He his fixing with some glue and heating. See the gap between display and case. You people are really smart they are saying to me. you have to pay for headphone pin. Even PCB in the gadgets that we will replace in free of cost it's means I will cover in warranty. Whether your company mentioned that headphones pin is not covered in warranty? I will tell you one thing I am going to publish this issue in social media and I will go for consumer forum further. I want replacement for this problem to resolve. I am aggressively following up. I am pained to escalate the deficiency in service issue. Please find the attached file below. I have been harassed and mentally torched since three month for buying moto g3. Regards, Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I visited your service centre in chennai t.Nagar, it's very tough to trace out your centre in your web page even in Google too. I am requesting you to update the address for further customers. You people making me fool after visiting your service centre. After diagnosed problem simply they are telling head phone jack shorted because of water passed in holes. Am telling you clearly your technicians are not so skilled after open the display with touch. He doesn't know how to fix. He his fixing with some glue and heating. See the gap between display and case. You people are really smart they are saying to me. you have to pay for headphone pin. Even PCB in the gadgets that we will replace in free of cost it's means I will cover in warranty. Whether your company mentioned that headphones pin is not covered in warranty? I will tell you one thing I am going to publish this issue in social media and I will go for consumer forum further. I want replacement for this problem to resolve. I am aggressively following up. I am pained to escalate the deficiency in service issue. Please find the attached file below. I have been harassed and mentally torched since three month for buying moto g3. My Contact Number is [protected]
Reply
On the right corner of the display light likage
When I play movies at night the right corner of the screen lihgt leakage, , , , I purchase the moto g turbo action on 20 may 201628%
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001