[Resolved] Motorola Solutions — way of troubleshoot | |||
I amit kumar sharma got pathetic service from motorola service centre which is located at 8, Khairu Pl, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700012. There is issue with my charger cable when I showed my phone and charger to them I got reply that my phone will be formatted and i need to pay money if physical damaged found. Please clarify if a cable is faulty then why do we need to format the mobile depite of conveying the senario Mr Anirban was not able to understand and gave response rudely .This troubleshoot does make any sense . Please help to get replacement of my charger cable. Was this information helpful? | |||
Nov 14, 2021 Complaint marked as Resolved Thank you Motorola Solutions customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Moto x4 battery backup not good only lasting 05 hours why
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Greetings from Motorola!
Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused.This is to inform you that we have received your concern and the respective team will get in touch with you at earliest.
Thanks
Motorola Support