Motorola Solutions — worst service centre, at srinagar kashmir, namely m/s mobilink ecare lal chowk

Address:

190001

Sir/ madam
I had developed battery issues to my mobile, moto m, xt 1663. After visiting the service centre the technician there asked me to submit the phone for its checkup. I expected next day the phone should be ready provided battery or any part is not to be repaired or replaced. After two days i went there and the technician told me that we have updated its software and are watching the status of mobile. Then i came next day there and still their response wre the same. Now almost 4 days has gone and still my mobile is not ready. I wonder for simple software updation they are taking too long.. I have seen consumers there waiting for months. And their behavior with consumers is so pathetic so i request you to kindly intervene in the matter