[Resolved]  Mphasis — PF form related wrong information provided through

Address:

Vadodara, Gujarat

My name is Neeta Rathva I My Employee ID-2180102 I had submitted my PF form in month of August as that was reject due to PF form has been changed. Again I send new form as provide me in mail on 1st Nov.on 14 Nov. I got confirmation that they receive my PF form after than I called on Customer care no.[protected] first that lady told me that still they not receive my PF form after than i told her that i getting confirmation from your side that they receive my PF form after than she check detail & inform yes you are right your PF new PF from receive & now it is correct no issue The amount will be dispatch in your account within 50 days now Today on 22/11/14 I receive mail that your PF form reject due to old from submitted .I attach 3 mails to you which I receive. I am really fed up with your process & need money & its my money but still you people are not able to do my help you people are not on same page.I sent New PF form so i am dot agree with your reason of PF form rejection. Please find attachment of error which i face when i try to use CRm link. On Thu, Oct 30, 2014 at 11:57 AM, Neeta Rathava <neeta.[protected]@gmail.com> wrote: Hi Team, My Neeta Rathava I lived Mphasis on 4th june 2014 and as per process i completed resignation period & submit my Employee card along with access card but still amount deduct in F&F showing reason with Employee card & Access card not submit I mate To for same to vadodara Mphasis branch HR Mr.Gamir Rathod he has no answer for same & as per him he will call back & resolved issue but till date i am not getting my money back. Anothe issue with PF vadodara HR team has provide me a PF form with I fill & submit to banglore PF team after 45 days i am not receive any responce through PF team through mail or contact no.When i call on PF no.than i came to know that PF form has been changed hence i am not receive my money. Before submit PF form i was visit to MPhasis & confirm all detail but they told me just courier this form & i did same thing. My question is that why you people are not giving proper response to your Ex.Employee your HR team of vadodara has no proper knowledge for PF & F&F so who is responsible for this all problem? I hope i'll receive proper responce from your side & please take necessary action on vadodara HR team so Employee like me are not getting frosted more because Mphasis is brand name but because this type few people spoil the same image. Thanks & Regards Neeta Rathava On Wed, Oct 29, 2014 at 3:41 PM, <peoplesoft.[protected]@mphasis.com> wrote: Dear Valued Customer - Your Case 777198 has been resolved. Please review the below Resolution for your case to see that it resolved your problem. If we do not hear from you we will assume that it did. Details for Case 777198: Case Summary: pf forms Solution Summary: Dear Employee, Thank you for raising a case with HR Helpdesk.We do understand tha Solution Details: Dear Employee, Thank you for raising a case with HR Helpdesk. We do understand that your query is in reference to Pf Withdrawal Procedure, Please find attached the PF withdrawal form to be filled & Courier to below mentioned address. For your easy reference to fill the form we are also hereby attaching a sample copy of the filed PF form. Given below the Guideline to fill the form 1. All the columns in the form should be filled in BLOCK LETTERS without any overwriting 2. Details of the form: Page 1: Sl Nos. 1, 2, 3: Fill in all mandatory fields marked with *, including the reason for leaving Please ensure you do not forget to fill in phone number and email id, as the application will be rejected if these fields are incomplete Kindly place your signature on the left bottom corner of the form above “Signature of employee” Declaration Ensure that you read both the sections on this page, ie. Declaration of Non-Employment and Deduction of Income Tax. Indicate your understanding and agreement with these sections by placing your signature / left hand thumb impression above “Signature of employee” 3. The address to which you can courier the filled form is as per below: Provident Fund Team, Mphasis Limited, Bagmane World Technology Center 3, 1st Floor B Block, Outer Ring Road, Mahadevapura, Doddanekundi Village, Bangalore – 560048 4. Documents to be enclosed 1. A copy of the cancelled cheque having the account number and IFS Code of the branch clearly visible so that the payment may be made in the correct account and through electronic mode for faster credit 2. Copy of Visa, Passport Journey Ticket - In case of migration from India for permanent settlement abroad 3. Offer of appointment letter and Copy of Visa, Passport Journey Ticket - In case of taking up employment abroad. Form 10-C 1. Page 1 (A) 2, 3, 4, 5, 6, 7, 8, 9 (tick No as you want the money and not the scheme certificate ). 2. Page No 2 Sl no 10, please leave it as blank. Sl no 11 please put right mark on the option B and mention the bank details Sl no 12.Please leave it as blank. Please sign on the right side (were it is mentioned as Signature/left hand thump impression of the Member).No need to affix the Revenue stamp). 3.Page No 3, Please leave it as blank. In total you need to sign 2 signature’s in the Form-10C (Mentioned as Signature/left hand thump impression of the member). Regards HR Helpdesk The new PeopleSoft CRM-HR can be accessed on the following web links: MphasiS Employees:https://pshrms.corp.mphasis.com/psp/PTL91PR/?cmd=login&languageCd=ENG& Ex-Employees/Others: https://pshrhelpdesk.corp.mphasis.com You can also call toll free at[protected]/Charge number[protected]. [protected][protected][protected][protected][protected][protected] When responding to this email, please perform a reply with history so that the following conversational identifier "[THREAD_ID:1999622]" is included in your response. Information transmitted by this e-mail is proprietary to Mphasis, its associated companies and/ or its customers and is intended for use only by the individual or entity to which it is addressed, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination of this information in any manner is strictly prohibited. In such cases, please notify us immediately at [protected]@mphasis.com and delete this mail from your records. Dear NEETA PRATAPBHAI RATHVA, Please be informed that, we are in receipt of your PF withdrawal application in Form 19&10C. The same has been rejected due to the following reasons. Old PF withdrawal application submitted. MphasiS ltd has obtained PF exemption order from the Ministry of Labor to start its own PF Trust. Provident fund settlements are made by MphasiS directly, the pension claim to be filled in Form 10C will be processed by PF Office. Since the PF settlements are processed by Mphasis, we request you fill in the attached PF withdrawal applications and submit the claim form to the below mentioned address with a cancelled cheque leaf (name to be printed & signed) or bank statement. Provident Fund Team, MphasiS an HP Company, Bagmane world Technology center 3, 1st Floor B Block, Outer Ring road, Mahadevapura, Doddanekundi Village, Bangalore – 560048 If you have already sent the above documents, please ignore the mail. You can also raise PF related queries by logging on to https://pshrhelpdesk.corp.mphasis.com Regards, Team - Mphasis PF Trust cknowledgement for receipt of your PF claim Employee ID[protected] PF No-KN//16573/57284 Dear NEETA PRATAPBHAI RATHVA, Employee Code: 02180102 PF Code: KN//16573/57284 This is to update you that we have received your PF claim application FORM 19&10C and subject to validation, your application will be processed further. In case of any discrepancy, application will be rejected, followed with an intimation letter/Email will be sent to the address/ID mentioned in the form. Your claim application will be processed in the order it was received subject to the completeness of the form. Approximate timeline to process and remit the settlement amount to your bank would take one month from the date of submission. Please do not reply as this is an auto generated mail. In case of any further clarification kindly click on this link https://pshrhelpdesk.corp.mphasis.com to raise a query. Please mention your Establishment name, Employee ID, PF Number, and the contact number in all your correspondence. Thanks and regards, Ascent PF Team. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, please notify the sender by Email immediately and destroy all copies of this message and any attachments. This e-mail message has been scanned and cleared by MailMarshal