Mpocket — "Cleared all dues but credit limit still zero"

Dear mPoket Support Team,
I am writing to request a review of my mPoket account. Due to unavoidable circumstances, I was unable to make my payment on time previously, which resulted in my credit limit being reduced to zero.
I have now cleared all my outstanding dues, including late fees. I kindly request you to re-evaluate my profile and restore my credit limit so that I can continue using mPoket services.
I assure you that I will make all future payments strictly on time.

Request:
"I have a good repayment track record with other financial platforms—such as Moneyview (where I hold a limit of ₹50, 000) and Bajaj Finance—where I consistently pay all my dues on time without any delay."