[Resolved]  Mpokket — Annoying calls to complete my profile

I registered for mPokket using my phone number on August 27th-28th. Since then, I receive atleast 3 calls per day to complete my profile. They say that I must complete my profile to get loan o[censored]pto 30k for students. I receive calls from different phone numbers each time, so I am not able to block them. I am tired of these calls, I am not willing to complete my profile, which requires me to upload various documents and KYC. I am not able to delete my profile on the app, I have sent an email to mPokket support team on 3rd September to delete my profile but I only received an automatic response saying that the query is under process with no updates as of yet. I have called their customer support line but unsurprisingly, no response.
I need mPokket to stop calling me to update my profile. This is borderline harassment.
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Oct 4, 2023
Complaint marked as Resolved 
Verified Support
Sep 01, 2023
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Verified Support
Sep 01, 2023
mPokket Customer Care's response
Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
Verified Support
Sep 01, 2023
mPokket Customer Care's response
Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
Complaint comments 

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Please DM us your registered number & we would certainly help you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

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