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mPokket Complaints & Reviews

4.9
Last updated Apr 23, 2024
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mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints(1176)

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Y
Yashas s
from Bengaluru, Karnataka
Apr 23, 2024
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It's been 45 days i have cleared all my dues on mpocket, still credit report shows your loan is active and overdue . Because of mpocket my cibil has got affected severally, after paying all the dues with hefty fine, still we have to bear all these stuffs. Now I can't even get a new loan due to bad cibil.
As you said it will be updated within 45 days, so am writing this for you for not updating my report. do issue the NOC or send the updated reports to the respected bureau.
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    V
    Vikiq
    Apr 21, 2024
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    This my 5-6th complaint against mpokket

    Why you are not able to slove ... .. When loan is overdue you charge hefty fees ... Now bcoz of you (mpokket )my credit score
    Is falling.. You must be responsible for this


    (((( I have cleared my all dues on[protected]

    (My score went from 630 to 580 )
    After 1 month of clearing all dues 🤯🤯

    Sooo now are you guys going to give me compensation...!
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      T
      Txla
      Apr 21, 2024
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      high interest rate on loan

      I am Vibhanshu Pant and this is regarding loan settlement and closure.
      I am a student and I didn't get any of the pocket money from my family. Also my family is facing a financial crisis.
      I want to close the Mppoket loans. Hence I humbly request you to please remove the penalty amount and share me the link for making the final payment of the principle amount and provide me NOC for that....
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      Mamathabandaru
      Apr 18, 2024
      Apr 23, 2024
      This thread was updated on Apr 23, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Loan waiver amount

      I have been taken 17000, but now it is showing 40k rupees, my situation is very bad, my father got hospitalized, can you please give the waiver. I have recieved calls from mpokket they are using abused language. Can you please reduce the amount I will pay it.

      Please contact me and send a email...
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      C
      Charan Karunakar
      from Noida, Uttar Pradesh
      Apr 17, 2024
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      Regarding loan harassment calls

      Hi i have took loan of one year back due to my health issue i was on bed rest and out of work and recently joined in job so i said to the people also multiple times and i have submitted the documents also and even though calling and harrasing me like will visit to the location even am lifting the call and giving the proper answer also and jus now from chennai mpokkt customer care girl spoke very rudely that will visit to the location what...
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      S
      sumanth0415
      from hyderabad, Andhra Pradesh
      Apr 16, 2024
      Apr 23, 2024
      This thread was updated on Apr 23, 2024
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      This is sumanth i have taken loan from mpokket in my college days but i not paid at that time due to covid so that i completely forgot about my payment and they increased interest as much as they can i took 10, 000 now they are telling to pay 36000 but i cant pay that much i want waiver from my penalities so that i can clear my pending dues immediately please look into it and bring me out from this problem.
      Apr 16, 2024
      Updated by sumanth0415
      This is sumanth reddy I have taken loan from mpokket in my college days I unable to pay at that time because of covid 19 and I completely forgot about that I took 10k but they are asking me to pay 36k im unable to pay that much I want waiver in my penalties and fines so that I can clear all my pending dues
      Hi valued mPokket user,

      We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
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        M
        Madhuri996
        Apr 16, 2024
        Apr 23, 2024
        This thread was updated on Apr 23, 2024
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        I took loan from mpocket I am unable to login into the app because I lost my phone with my mpocket registered mobile number so I want change my registered mobile number login into the app and pay my loan tried to contact mpocket by call and email but there is no response at all please help me with this issue.
        Hi valued mPokket user,

        We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
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          R
          Random1@
          Mar 31, 2024
          Apr 2, 2024
          This thread was updated on Apr 2, 2024
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          High penalty rate

          I took a loan of 13.5k from mpokket. Due to some financial trouble Ibwas not able to repay it for 3 months. Now when i checked the app the repayment amount has risen to about 28k. This is more than double the amount taken. How to waive off the penalty....
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          K
          Kaki Tharun
          Mar 31, 2024
          Apr 2, 2024
          This thread was updated on Apr 2, 2024
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          "Unsatisfactory Resolution of Loan and late fee waiver

          Website:mpokket

          In this complaint, I, K. Tarun, a student borrower, wish to address my troubling experience with mPokket regarding loan repayment. Despite my attempts to engage with their customer service for assistance, promises made regarding resolving late charges and arranging a manageable repayment plan have not been fulfilled. As a result, the burden of these late charges is severely affecting my ability to focus on my studies. I urgently seek resolution...
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          Dreamcatcher20
          from Hyderabad, Telangana
          Mar 29, 2024
          Apr 5, 2024
          This thread was updated on Apr 5, 2024
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          I have paid all my loans , but it does not reflect in credit report

          Address:Kolkata

          As I have paid my all mpokket loans, but in credit report it was showing as active ...please check and issue a noc certificate...
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          dricha328
          from Guwahati, Assam
          Mar 28, 2024
          Mar 31, 2024
          This thread was updated on Mar 31, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Loan waiver request

          I'm a student going through a financial crisis from last year. I took multiple loans from the app and I cleared all my dues on last august but one loan id is still showing active on my cibil report please help me...
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          Upasna786
          from Jammu, Jammu and Kashmir
          Mar 27, 2024
          Mar 31, 2024
          This thread was updated on Mar 31, 2024
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          Unblock my mpokket account

          Address:Mpokket loan app

          I have paid all my previous loans but now my account is blocked my name is Upasna Devi and my number is [protected] and email id is [protected]@gmail.com please unblock my mpokket account...
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          S
          Sudheer B
          Mar 27, 2024
          Mar 29, 2024
          This thread was updated on Mar 29, 2024
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          Mpokket Repayment issue

          Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
          Website:www.mpokket.in

          I have taken 14000 loans on Mpokket, but I lost my registered number and now I recovered that number but,

          Now total outstanding amount showing 32000, how can I pay that much amount,
          so, I'm requesting you to remove overdue charges and ill clear my payment immediately.

          please help me, I have already sent a mail to [protected]@mpokket.om, but no response getting from their end....
          +1 photos
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          Yamuna Moorthy
          from Coimbatore, Tamil Nadu
          Mar 26, 2024
          Mar 27, 2024
          This thread was updated on Mar 27, 2024
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          Cibil report not updated but I paid all dues

          Address:Coimbatore

          I have paid and close my account in m pokket it's more than 45 days ...but still cibil report not updated my a mpokket still pending in cibil report...
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          Y
          Yaseenkumar
          from Srinagar, Jammu and Kashmir
          Mar 25, 2024
          Mar 27, 2024
          This thread was updated on Mar 27, 2024
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          Loan from this app shows to me without registering in this app.

          Address:online app from store (MPOKKET)

          It is mPokket Financial Services application present in google play store inside this i don't have account and still it shows me loan when i go through to check my credit score. in that it shows me loan pending from this app from long ago while i have not account on this app till now.it will continuously effect my credit availability in future so please let me know the solutions for this as soon as possible to get rid of this in future. i...
          +1 photos
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          A
          Abhishek V S
          Mar 24, 2024
          Mar 28, 2024
          This thread was updated on Mar 28, 2024
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          MPokket - No Objection Certificate and Loan account closing letter

          Address:Nelamangala, Bengaluru

          Respected Sir / Madam,

          This is Abhishek V S, the customer of mPokket. I had taken personal loan from mPokket and I have paid it successfully. As I'm going for Educational Loan in the Bank. So, I request you grant me the No Objection Certificate and Loan account closing letter to showcase the documents in the bank to get my Loan Approved.

          Documents attached: 1) Transaction ID 2) Tax Invoice

          Thanking...
          +4 photos
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          S
          Shaik Sabeer
          Mar 23, 2024
          Mar 28, 2024
          This thread was updated on Mar 28, 2024
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          Loan repayment status

          Hello,
          This is Shaik Sabeer I have paid all the loans in the mpokket. But it shows in active status in the apps. Kindly request to provide the NOC certificate and update the cibil score as soon as possible. My mobile number is [protected]....
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          D
          Mar 22, 2024
          Mar 27, 2024
          This thread was updated on Mar 27, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Amount not disbursed

          I took five loans from mpokket and 3 loans were disbursed but 2 loans of 500 and 2000 was not disbursed in my account, I mailed the mpokket support mail but didn't get any reply, i repayed the amount of 3 loans which were disbursed but they still calling for the payment of 2 loans which were not disbursed and now it's kinda mental torcher for me...pls resolve my issue...
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          H
          from Bengaluru, Karnataka
          Mar 21, 2024
          Mar 22, 2024
          This thread was updated on Mar 22, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I need closure noc of cleared my loans

          Address:No 42 5th cross vasantha vallbha nagar

          Name Harish Gowda B R
          Number [protected]...
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          Sonu ahir yadav
          from Bharatpur, Rajasthan
          Mar 20, 2024
          Mar 22, 2024
          This thread was updated on Mar 22, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Loan ki Noc certificate available krwa do

          Mere all loan paid h noc cirtificate provide krwa please...
          +7 photos
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