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mPokket Complaints & Reviews

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Updated: Nov 24, 2025
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mPokket reviews & complaints(1271)

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B
Nov 24, 2025
Nov 28, 2025
This thread was updated on Nov 28, 2025
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I took a loan 4000 mpokket customer pay money 87000

Address: gandlopalli gannavaram veligandla prakasam

I took an MPokket loan o[censored]p to 4000, but now they are asking me to pay up to 8700. I can't pay that much, I only have 5000. I can pay only that much....
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A
Akshay082
from Mainpuri district, Uttar Pradesh
Sep 9, 2025
Nov 28, 2025
This thread was updated on Nov 28, 2025
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Update my lost mobile number

Sir I have an old approved profile on my previous number which is [protected]
But now that number got permanently disabled I faced some problems but I paid my all the overdues by the given link by mpokket now they are giving no response about my number change request they says every time to get access to that number and it's not possible sir my new mobile number is [protected] please kindly help me sir I am facing a lot of problems because...
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I
i_m_chiraggg
from Ghaziabad, Uttar Pradesh
Aug 30, 2025
Oct 13, 2025
This thread was updated on Oct 13, 2025
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Service compliant - account reopening and assistance needed

Dear Team mPokket,

I am writing this as a complaint regarding the difficulties I have been facing with my mPokket account. Despite being a regular and valued user in the past, my account was closed, and now I am unable to access your services. I wish to reopen my account and also update my registered bank account details, but the process has not been smooth. Additionally, I have faced repeated issues with communication, as...
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P
Aug 19, 2025
Oct 13, 2025
This thread was updated on Oct 13, 2025
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My limit 0, block my account.

Address: Mpokket
Website: Mpokket

All paid all loan time to time but mpokket limit suddenly 0, block my account . I am email and call many time but not limit unblock my account. Please help me Sir.

My update new number mpokket[protected]...
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A
Adarsh H
Aug 12, 2025
Oct 13, 2025
This thread was updated on Oct 13, 2025
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Change primary device

Kindly approve my request for change primary device, as i don't have access to that device . Registered no. [protected].So, change my primary device to IQOO neo 9 pro.
Kindly approve my request of changing primary device as i m not able to take loan.
Please do the needful as soon as possible ....
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B
BANDARI JAYATEJA
Aug 5, 2025
Oct 13, 2025
This thread was updated on Oct 13, 2025
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I got a mail that my loan is sanctioned and the app shows its active. But the amount hasnt been credited to my account yet.

Address: Korni village gara mandal srikakulam dist

Dear mPokket Support Team,

My name is BANDARI JAYATEJA and my registered mobile number is [protected]

I am writing to raise a serious concern regarding my recent loan disbursements from the mPokket app. I have been facing multiple issues where the loan amount is shown as disbursed in the app, but the actual credited amount is either less or not received at all in my bank account.

Below are the...
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N
Nandeesh.G
Aug 3, 2025
Oct 13, 2025
This thread was updated on Oct 13, 2025
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Pls remove Delayed Payments from CIBIL report

Respected sir/madam
As my name is Nandeesh G I had taken loan amount from mpocket starting I had paid all the loans before the due date but later from helath and family issues I delayed to pay the loan amount
But now I have cleared all the loans
But it's impacting my CIBIL report as showing delayed payment status
Soo pls remove Delayed Payments status from CIBIL report for goodwill adjustment
Thankyou...
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P
Preethimano
from Hosur, Tamil Nadu
Aug 2, 2025
Sep 22, 2025
This thread was updated on Sep 22, 2025
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Loan disbursed but not credited to my bank account

Loan Disbursed But Not Credited to My Bank Account. I applied for a loan through the MPokket app, and it shows the loan has been disbursed. However, the amount has not been credited to my bank account even after several hours. I have verified my bank account details, and they are correct.

This issue is causing inconvenience and stress. I tried reaching out to customer support through the app but have not received a proper resolution.br...
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S
Sai Sudheer Rachamadugu
Jul 27, 2025
Sep 22, 2025
This thread was updated on Sep 22, 2025
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Harassment complaint against mphocket unwanted calls

To Whom It May Concern,

I am writing to formally lodge a complaint against MPHocket for repeated and harassing phone calls made to my personal number.

Despite having no association with MPHocket, I have been receiving frequent and distressing calls from their team regarding a loan allegedly taken by an individual named Mukesh Kumar. These calls are:

Unsolicited and without any prior engagement...
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S
ShaikAreeb
from Vijayawada, Andhra Pradesh
Jul 16, 2025
Nov 3, 2025
This thread was updated on Nov 3, 2025
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Customer support service and senior executive team

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Mpokket customer support team very bad and senior executive team manager was fraud of this company was my issue wasn't resolved close this mailds and please raise this issue and harshili tacking customer support team...
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A
Atul Koushal
Jul 8, 2025
Aug 2, 2025
This thread was updated on Aug 2, 2025
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56000

Address: 8528567058
Website: [email protected]

I had taken a loan of 24000 from Pocket two years ago. I was not able to pay it because I had an accident and my shoulder and leg were broken. So I was not able to pay it. Now I want to pay back the loan and they have made it 56000. I have paid 3000 out of 24000 but they are not giving me the voucher for this. I have also taken this as a loan and paid it on time. Out of 24000 I had paid 3000. 21000 is left. I have more money and can pay it....
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G
Gungun jn
May 3, 2025
Jul 4, 2025
This thread was updated on Jul 4, 2025
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Issue with old device detected

Kindly approve my request for change primary device. RIGISTERED NO. [protected], as I have changed my old phone (SamsungA31) and purchased a new phone of vivo y9e
Kindly approve my request of changing primary device as I m not able to take loan.
Please do the needful as soon as possible....
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R
rbptl55
from ahmedabad, Gujarat
Apr 17, 2025
Jul 4, 2025
This thread was updated on Jul 4, 2025
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Harassment complaint against mphocket excessive unwanted calls

Address: Ahmedabad

To Whom It May Concern,
I am writing to formally lodge a complaint against MPHocket for repeated and harassing phone calls being made to my family and friends. These calls are frequent — up to 100 times in a single day — which is unacceptable and distressing.
These calls are:
Unsolicited
Harassing in nature
Targeted not only at me but also at my contacts
Occurring multiple times a daybr...
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S
samriddhii
Apr 8, 2025
Jun 2, 2025
This thread was updated on Jun 2, 2025
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Loan disbursed but amount not credited

Website: www.mpokket.com

I am a user of the mPokket platform and have recently applied for two separate loans — one for ₹2000 and another for ₹3000. Both of these loans have been shown as "disbursed" in the app interface, which usually means the amount is transferred to the bank account linked with my mPokket account. However, it has been several hours since the disbursement status was updated, and neither of the amounts has been credited to my...
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kumaditya
from Delhi, Delhi
Apr 3, 2025
Apr 11, 2025
This thread was updated on Apr 11, 2025
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Request for interest waiver on my loan

Hi Team,
I have taken few loans from mpokket app but dues to some issues I was not able to repay it on time but in past few months I'm paying the amount and almost closed my most loans. Now, only 2 loans are pending with the account no MK5D556396ID46294213 and MK3623637DID46293798. Now I want to close these 2 loans as well but I will not be able to pay the additional interest on that amount. So, I request you to please waive my interest...
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V
vetrivetri123
Mar 23, 2025
Jun 1, 2025
This thread was updated on Jun 1, 2025
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Unauthorized debit from my account - urgent

Dear [mpokket support],

I am writing to formally raise a complaint regarding unauthorized debits from my account linked to your service. This issue has occurred not once, but twice now, and despite my previous efforts to inform you, I have not received a response or resolution from your team.

The most recent unauthorized transaction occurred on [date], and the amount debited was ₹[1334]. My prior communication...
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C
Chintu@218
from Palghar, Maharashtra
Mar 19, 2025
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Loan approved but showing 0 credit

Address: West Bengal

Agent spoke with me took all information and submitted documents online also it has been approved but still it shows 0 avail credit on app

Name: Chintan Makwana
Mobile number: [protected]...
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S
sak00
Mar 10, 2025
May 22, 2025
This thread was updated on May 22, 2025
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request for cibil update for loan closure

**Complaint Description:**

I am writing to lodge a formal complaint regarding Mpokket's failure to update the closure of my loan on my CIBIL report. I had repaid the loan in full on 27/10/24 and despite multiple follow-ups via emails and phone calls to your customer support team, my CIBIL report still reflects the loan as active.

This delay in updating the loan closure status has negatively impacted my credit...
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poshak k
Mar 4, 2025
May 22, 2025
This thread was updated on May 22, 2025
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EMI paid but not showing in mobile app

I have done my repayment of 1802 X 3 and 901 rupees through verified link on[protected], but the paid amount was not reflecting in the mobile application.

ID : REF13855939

Loan ID: MKV2F45677AID[protected]
Loan ID: MKV6CA867D0ID[protected]
Loan ID: MKV3FE767CBID[protected]
Loan ID: MKV30D967C5ID[protected]

Kindly give me the solution to the following mail
Maid ID : [protected]@gmail.com...
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K
Kaifffff
Feb 28, 2025
Resolved
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My personal number is not added to mpocket account

My personal number is [protected] adhar linked
My friend number [protected] alternate added
Please I request you my video call kyc is needed to my number [protected] is added please help me...
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