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[Resolved]  Mpokket — Charge too much fine during lockdown

As per government regulations I only have to pay interest of particular amount which I had taken from mpocket. But they are charging 76 rupees per day as late fine of 86 days.Is it fair to charge this much amount from their loyal customer..?
I never missed any EMI of mpocket.
But now they are treating me like a slave. Even that I am trying to repay the amount at @50% fine. But they are saying to pay in half an hour @90% fine.
Now i'm not capable to pay this much amount life 1800 for 1000 rupee, that's why I want to take legal action
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Nov 5, 2023
Complaint marked as Resolved 
Verified Support
Sep 20, 2023
mPokket Customer Care's response Hi Aryan,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support
Sep 22, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support
Oct 05, 2023
mPokket Customer Care's response Hi Aryan,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Complaint comments 
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We understand your concern. We would get in touch with you shortly & resolve your concern.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved.
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    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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