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[Resolved]  Mpokket — Complaining regarding the threat calls and the harassing calls made by the advisers.

Address:Kolkata

I have taken a loan of 10k on the app and now they are demanding for the 16k after and saying that they would call my relatives to ruin the reputation.
I am ready to pay the main amount as according to the RBI moratorium, it is really high and I am still ready to pay the amount slowly and gradually as I am a student living far away from my parents. I have paid them for the previous loans as well and now they are making harassing calls on my number.

The hacked my device and got the numbers and now they are saying that they will call to every contact on daily basis.

I just wish to reduce my late payment fees a bit and stop the charges. I am ready to pay the amount in the instalments.
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Oct 21, 2023
Complaint marked as Resolved 
Verified Support
Sep 02, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support
Sep 20, 2023
mPokket Customer Care's response Hi Ishant,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Complaint comments 
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Comments

We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved.
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    mPokket Phone
    +91 33 6645 2400
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    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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