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[Resolved]  Mpokket — Harassment and calling my all the contact on device

I have taken loan but due to covid lockdown I was unable to repay my loan as my loan repayments was during lockdown. When the indian government has said everyone to to pay loan and get relief for 6 months on EMI or any type of loan but they are calling my contacts from my device and saying them I have taken loan on their I'd proof and threatened me to repay or they will call my contacts in my device and share my images they are not following the RBI guidelines. I had a talk to there customer representatives regarding my loan that I will pay my loan in 2 half they have agreed but know they are not agreeing on their words and continue calling on my contact without my knowledge.
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Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Comments

We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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Our team has spoken to you & we believe your concern has been resolved.
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    mPokket Phone
    +91 33 6645 2400
    mPokket Address
    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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